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How Solae has sustained more than two decades of ERP continuity with Exactlly
For more than 20 years, Solae Company India has used exactllyERP as a connected business environment for finance, inventory and management information, supported by Banking API integration and a full-time dedicated Exactlly support executive.
Customer Proof
A long-running ERP relationship inside a global food-ingredients business
Twenty years is a long time for any business system to stay in daily use.
Longevity is not the point on its own
Solae Company India Private Limited is an IFF company operating in the food ingredients and plant protein sector. The business operates in India.
The Exactlly relationship has continued for more than two decades. That figure alone is easy to quote and easy to misread, so it is worth being clear about what it means here: exactllyERP is not a historical implementation that happens to still be installed. It remains part of how the business runs day to day, and Exactlly still assigns a dedicated full-time resource to it.
A system that stays in daily use across twenty years accumulates something a newer one cannot: the operating context of the business is built into it. Continuity in the software and continuity in the support behind it are what make that context usable rather than merely old.
Solae Company India at a glance
Solae's Exactlly environment is the full exactllyERP. Within it, the parts that carry the business publicly are finance, inventory and management information, with Banking API integration connecting banking activity to the finance workflow.
Alongside the software, Exactlly provides a full-time dedicated support executive for Solae's exactllyERP technical requirements. That is unusual enough to be worth stating plainly, and it is the second half of what this story is about.
The sections that follow take each part in turn: the continuity itself, the connected environment, the finance and information layer, the banking connection, and the support arrangement that holds it together.
- Customer
- Solae Company India Private Limited
- Corporate context
- An IFF company
- Industry
- Food Ingredients & Plant Protein
- Location
- India
- Exactlly relationship
- 20+ years
- Product
- exactllyERP
- Operating scope
- Full exactllyERP environment
- Core Exactlly use
- Finance, inventory, management information, Banking API integration, and a full-time dedicated Exactlly support executive
More than twenty years of continuity
Where the relationship started, and what it is today.
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20+ years ago
The Exactlly relationship begins
Solae Company India starts working with Exactlly.
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Full exactllyERP
A connected business environment
The full exactllyERP environment carries the business, with finance, inventory and management information held together rather than apart.
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Across two decades
The system stays in daily use
Rather than becoming a legacy installation, exactllyERP remains part of day-to-day business operations as the years accumulate.
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Today
Full ERP, banking connectivity and dedicated support
The environment today is the full exactllyERP, with Banking API integration in the finance workflow and a full-time dedicated Exactlly support executive.
Twenty years is the span. What matters is that the environment is still current at the end of it.
A connected ERP environment that has remained part of the business
One environment, three things the business leans on
Solae continues to use the full exactllyERP environment. Publicly, three parts of it carry this story: finance, inventory and management information.
They are worth naming together rather than separately, because the value is in their being one environment. Finance draws on the same record that inventory writes to, and management information is read from that record rather than assembled from copies of it. Nothing has to be reconciled before a question can be answered.
Twenty years of that arrangement means the business has never had to hold two versions of its own position.
- Finance
- Inventory
- Management information
Inventory inside the same operating record
Stock information where the rest of the business already is
Inventory information remains part of the same ERP environment used across Solae's business operations. It is not a separate stock system reporting into the business; it is part of the record the business already works from.
The practical effect is that a question about stock and a question about the financial position are asked of the same system, and answered from the same place.
Finance and management information in one long-running environment
Continuity in processing and in visibility
Finance and management information sit within the same long-running ERP environment, giving the business continuity in both transaction processing and management visibility.
Those are two different kinds of continuity, and a long relationship delivers both. Transaction processing benefits from a system whose handling of the business is settled and understood. Management visibility benefits from information that has been recorded the same way for a long time, which is what makes one period comparable with another.
Transaction continuity
Finance processed in an environment the business has worked in for over twenty years.
Visibility continuity
Management information read from that same connected record.
Banking connected to the finance workflow
Banking API integration
Banking API integration forms part of Solae India's exactllyERP environment, connecting banking activity with the wider finance workflow.
Dedicated support for a long-running ERP environment
For an environment that has been part of the business for more than two decades, continuity depends on more than the software itself.
A consistent full-time resource
Exactlly provides Solae with a full-time dedicated support executive for its exactllyERP technical requirements, giving the customer a consistent resource for day-to-day ERP support.
Dedicated and full-time are the two words that matter. Exactlly provides a consistent full-time resource dedicated to Solae's exactllyERP technical requirements, which means the accumulated knowledge of how Solae's ERP is set up sits with a person as well as in the system.
For a business relationship measured in decades rather than months, that is the arrangement that keeps the software current rather than merely running.
Who
Solae business users
Where they work
exactllyERP environment
Who supports it
Dedicated full-time Exactlly support executive
What that provides
Ongoing exactllyERP technical support
Continuity in both technology and support
The system accumulates context
A long-running ERP environment carries the operating context of the business inside it: the way the organisation has chosen to record things, and the history that record now holds. That context is an asset, and it belongs to the customer rather than to any one release of the software.
A consistent relationship keeps it usable
A consistent support relationship helps the customer maintain continuity as technical requirements arise. Someone who already knows the environment does not have to be told about it first, which is the difference between support that maintains continuity and support that interrupts it.
One connected operating relationship
Four facets of the same twenty-year arrangement.
Business operations
- Full exactllyERP
Financial connectivity
- Finance
- Banking API integration
Management visibility
- Management information
Ongoing support
- Full-time dedicated Exactlly executive
Business outcomes
What the relationship gives the business, across all four of its facets.
Operational continuity
- More than two decades with Exactlly
- Full exactllyERP remains part of the business environment
Connected information
- Finance and inventory within the same ERP environment
- Management information available from the connected system
Financial connectivity
- Banking API integration
- Banking activity connected with the wider finance environment
Dedicated support
- Full-time dedicated Exactlly support executive
- Consistent technical support for exactllyERP requirements
Proof at a glance
Relationship
- 20+ years
- Solae India
- An IFF company
ERP continuity
- Full exactllyERP
- Business operations
- Inventory
Finance & connectivity
- Finance
- Banking APIs
- Management information
Support
- Full-time dedicated
- Exactlly support executive
- Ongoing ERP technical support
Related Exactlly capabilities
The product behind the environment described above.
In the customer's words
For more than two decades, Exactlly has supported our business operations with a connected environment for finance, inventory and management information. The continuity of the system and the visibility it provides continue to be valuable to our day-to-day operations.
Looking for an ERP relationship built for the long term?
See how Exactlly can support connected business operations, financial integration and ongoing ERP continuity around the way your organisation works.